Tenant Survey

Tenant Survey

Grubb & Ellis Management Services, Inc. is pleased to provide property management services to Seven Mile Crossing. Your candid comments in our tenant satisfaction survey will help us better understand your needs and identify areas requiring attention.

For each question, please enter the number that most closely corresponds to your answer in the box to the right.

Completely Satisfied

Mostly Satisfied

Partly Satisfied

Not Satisfied

No Opinion/ Not Applicable

0 or leave blank

1. With regard to the appearance and condition of the building, how satisfied are you with:

Visual appearance of the building
Overall condition of the building
Cleanliness of the building exterior
Exterior signage
Building directory/interior signage
Maintenance of common areas
Landscaping
Cleanliness of parking areas
Restroom cleanliness
Exterior lighting
Interior suite lighting
Interior building common area/lobby lighting
Lighting of parking areas
Elevator speed/availability
Elevator reliability
Mail boxes/area
Building lobby/common areas
Window washing

2. How satisfied are you with the property manager(s) with regard to:

Ease of contacting when questions or problems arise
Follow-up after problems are reported to be sure they have been resolved
Courtesy and respect with which you are treated
Ability to do what is required to keep you satisfied
Frequency of contact and communications
Willingness to respond to your needs
Relationship with property manager
Clarity of communication with you
Willingness to do what they say they will do
Engineer response to correct problem
Overall level and quality of service you are receiving
Timeliness, accuracy and quality of rent invoices and/or CAM billings

3. Comments & Suggestions


Select which building you are in
Your suite number
Your e-mail address

4. Exceptional Customer Service

If you have received exceptional customer service from one or more of our staff, please take a moment to also let us know about it.
Employee:
Date of Service
Work Order Reference (optional)
Details on the service received: