Service Request

Service Request

Typically each tenant has designated individuals who are authorized to submit Tenant Service Requests and approve any charges. If your suite needs service, please notify your designated person first.

Building staff are equipped to handle the majority of service requests. Grubb & Ellis also utilizes the services of numerous qualified contractors if necessary.

Most service requests are responded to within 24 hours. Certain items may be billable to the Tenant, in which case a Work Order Authorization will be sent to the Tenant to approve the work and subsequent charges.

Emergency requests should be phoned into the Property Management Office at (248) 488-5065. After-hour calls are handled by our answering service. They utilize a call list to contact Building Staff.

Emergencies include: no heat, no power, suspicious odors, elevator entrapment, water leaks, window breakage, and illegal suite entry.

Grubb & Ellis's commitment to service excellence has set the industry standard. When you notify us of a service request we respond to the situation as quickly and accurately as possible.

Please complete the form below which will be e-mailed, or fill out a printable Service Request Form and fax it to the Property Management Office at (248) 488-5065.

Service Request Form

Date:
Building:
Suite:
Company:
Contact Name:		I have the authority to make this request.
Phone:
Fax:
E-Mail:

Location of Issue:

	First Floor
	Second Floor
	Third Floor
	Fourth Floor

Lights Out (Check all that apply):

	Fluorescent* (Long, straight and "U"-shaped tubes
	Incandescent* (Round, spot or flood lights)
	Exit Sign
	Other - Describe in box below

Suite Temperature:

	Too Hot - Please call for immediate attention
	Too Cold - Please call for immediate attention

Miscellaneous:

	Access Cards
	Door Keys and/or Lock Issue
	Restroom Supplies
	Plumbing Service
	Electrical Service
	Minor Carpentry (Picture or board hanging)
	Other

Please provide a detailed description of the service you are requesting in the text box below. To expedite your service request please be specific as to the location within the suite [i.e. office location, cubicle location] and who the building staff should contact.

* indicates this may be a chargeable service.

Temperature or Plumbing Issues?

Please fill out a service request form to report any of these issues.

Please see the Building Bulletin Section for more information on announcements.

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Grubb & Ellis Management Services, Inc. - Seven Mile Crossing

27555 Executive Drive, Suite 179, Farmington Hills, MI 48331

Phone: (248) 488-5065 FAX: (248) 488-5066 After-Hours: (248) 357-5756

E-mail: info@sevenmilecrossing.com